Complete Care Junior

Initial and booster vaccinations

PUPPIES: 
First annual booster vaccinations & health check and full primary vaccinations including a health check with your veterinary surgeon.
Vaccination includes infectious tracheobronchitis (also known as “kennel cough”) when required.

  • Vaccination is provided for the core diseases of distemper, hepatitis, parvovirus, and leptospirosis. Infectious bronchitis protection (also known as "kennel cough") is included when required.
  • Vaccination may not be appropriate for dogs suffering from illness or with other health concerns. Your veterinary surgeon will discuss with you any concerns regarding the suitability of vaccinations for your pet.
  • Administration of vaccines is subject to patient compliance.
  • Additional fees may be incurred to restore vaccine protection if the interval between vaccinations exceeds your vet's recommendations.

KITTENS:
First annual booster vaccinations & health check and full primary vaccinations including a health check with your veterinary surgeon.

  • Vaccination is provided for the core diseases of feline herpesvirus, feline calicivirus, feline panleukopenia virus and when required, feline leukaemia virus.
  • Vaccination may not be appropriate for cats with illness or health concerns. Your veterinary surgeon will discuss with you any concerns regarding the suitability of vaccinations for your pet.
  • Administration of vaccines is subject to patient compliance.
  • Additional fees may be incurred to restore vaccine protection if the interval between vaccinations exceeds your vet's recommendations.

Complete Care Junior

Parasite protection 

PUPPIES:
Protection against fleas, intestinal worms, angiostrongylus lungworm and where required, ticks.  Protection is provided using veterinary-prescribed parasite treatments.

  • Parasite risks and recommended treatments vary according to patient factors and lifestyle.
  • Your veterinary surgeon will prescribe a suitable treatment protocol to provide year-round protection against fleas, year-round treatment for both intestinal worms and angiostrongylus lungworm, and additional seasonal or year-round protection against ticks if required.

KITTENS:
Protection against fleas, intestinal worms, and where required, ticks.  Protection is provided using veterinary-prescribed parasite treatments.

  • Parasite risks and recommended treatments vary according to patient factors and lifestyle.
  • Your veterinary surgeon will prescribe a suitable treatment protocol to provide year-round protection against fleas, year-round treatment for intestinal worms, and additional seasonal or year-round protection against ticks if required.

Complete Care Junior

Vet Consultations

Two additional standard veterinary consultations (in addition to the veterinary health checks at the time of vaccination visits).

  • Includes the cost of a routine consultation fee with a veterinary surgeon only.
  • This benefit component does not include emergency, out-of-hours, or non-standard veterinary consultations.
  • Further consultations, diagnostic tests or prescribed treatments/medications are charged at normal rates.

Complete Care Junior

Nurse consultations

Up to three standard nurse consultations, including weight checks and routine nail clips.

  • Includes the cost of a routine consultation with a veterinary nurse.
  • This benefit component does not include emergency or out-of-hours nurse consultations.
  • Charges for additional services and/or medications will apply for non-routine or non-standard procedures (including, but not limited to, a patient requiring additional restraint or sedation to facilitate a nail clip).


Complete Care Junior

Microchip

One microchip (if required)

  • Includes microchip, implantation, and initial cost of registration – no additional cost to the client – this microchip is included as part of the Complete Care Junior plans.

Complete Care Junior

Urine screen

Annual basic urine screen

  • Plan offers 1 basic urine test per year.
  • Includes costs of sample processing, testing of basic chemistry (urine dipstick plus measurement of specific gravity), and interpretation and reporting of results for a urine sample collected by the owner
  • Additional costs apply if sample collection is performed via catheterisation or cystocentesis. For cats and kittens only, an additional cost will also apply for supply of non-absorbent litter for sample collection at home.
  • Depending on results, further testing and/or treatments may be recommended which will be charged at normal rates.

Complete Care Junior

24/7 Vet Careline

  • The Complete Care 24/7 Vet Careline provides round-the-clock access to the team of veterinary experts via a phone or video call to help with any additional questions, concerns or advice you might have about your pet. Unlimited calls available 24 hours a day, 365 days a year.
  • You will have access to a 24/7 support line for general care and advice in relation to your pet. The careline can be used for advice and reassurance as an extension to your local practice team. Where a physical examination by your vet or treatment is necessary the careline team will refer you back to your practice within a reasonable period.
  • The careline is not suitable for use in emergency situations where your pet is in need of urgent medical care. In these circumstances you should contact your practice (or your practice’s out of hours veterinary services provider) directly.
  • In order to access this service, you may be required to provide certain information to the careline team. This information will include your name, address, email address, phone number, pet details (name, breed, concern) and confirmation of your current health plan. Neither your practice, the careline services provider nor any member of the Pets at Home Group will be responsible for any delay in the supply of services or failure to supply any part of them where such delay/failure is caused by your failure to provide such information within a reasonable time of asking or any error or inaccuracy in the information provided by you.
  • The careline services are supplied by VetsDirect Limited a company registered in Scotland (company registration number SC230445) whose registered office is at 4 Atlantic Quay, 70 York Street, Glasgow. By using the careline services you consent to the processing of your personal information in accordance with VetsDirect Limited’s Privacy policy which can be found

Complete Care Junior

Neutering discounts

PUPPIES:  £20 off the cost of any routine surgical castration or spay procedure. 
KITTENS:  £10 off the cost of any routine surgical castration or spay procedure.

  • The above discounts shall be applied to the full price of the castration or spay (where the “full price” is the list price on the day of the appointment). The full price may depend on the species, weight and sex of your pet and is subject to change in the event of any complications and/or operating on non-descended testicle(s).

Complete Care Junior

Dental discounts

PUPPIES:  £40 off dental scale and polish procedure.
KITTENS:  £25 off dental scale and polish procedure.

  • Discount applies to any dental cleaning procedure (descaling and/or polishing) performed under general anaesthesia.

Complete Care Junior

Blood Screen

Annual general health & wellness blood screen for just £45

  • Plan offers 1 x £45 health screen blood test per year.
  • £45 includes costs of sample processing, laboratory fee, and interpretation and reporting of results.
  • Additional costs may apply for patient restraint or sedation if required for blood sampling procedure.
  • Health Screen Blood profiles are not suitable for diagnostic testing of sick patients, and results may take several days to return.
  • Depending on results, further testing and/or treatments may be recommended which will be charged at normal rates.

Complete Care Junior

Pet Insurance Offer
(puppies/kittens under 12 months)

Optional 4 weeks free Pet Insurance if requested.  (Insurance eligibility terms and conditions apply).

  • Subject to separate terms and conditions and any eligibility criteria as set out by the relevant insurance provider. To the extent allowed by law, your practice is excluded from liability in respect of the provision of any pet insurance services.
  • Your practice is not able to provide advice in respect of any particular insurance product and you are responsible for determining the suitability or otherwise of any insurance product for your needs and the needs of your pet.

Complete Care Junior

Discount off Seresto collar

£10 off second or replacement Seresto flea and tick collar, if required.

  • If a Seresto collar is used as part of your vet’s recommended protocol to provide protection against Ticks, a second or replacement collar may be purchased from your practice with a £10 discount applied to the full price of the product.