Pollokshaws Vets4Pets

At Glasgow Pollokshaws Vets for Pets, we are an established team of 6 experienced Vets, 2 RVNs, 3 Client Care Advisors, a Client Service Manager and our Practice Manager (please see our meet the team section for more information on us). The practice is owned and led by Michelle since 2014. Michelle graduated nearly 20 years ago and has a keen interest in all aspects of GP practice. Michelle is also a Vet GDP advisor and is happy to mentor and support new graduates in practice. She is supported by a fantastic team, who are committed to delivering an outstanding level of service in the community and through this they have a real “proud to be part of the team” work ethos.
Our aim is to provide the highest level of patient care, along with excellent customer service. We understand the importance of continuity of care and encourage this to develop trusting relationships between clients and colleagues.
We are a RCVS approved nurse training practice and certified at general practice level by the RCVS practice standards scheme. We opened in 2014 with a small team but moved premises in 2019 and have gone from strength to strength. We are now a well-established small animal practice which has been purpose built to market leading standards.

Our practice is located inside the Pets at Home store in the Auldhouse Retail Park at Pollokshaws. The practice is fully equipped with separate dog and cat waiting areas, 3 consultation rooms, prep area, theatre, separate cat and dog wards, isolation facilities, lab, pharmacy, digital x-ray and ultrasound.
The practice has lots of free parking available and is wheel chair accessible. We also have a loop for those clients with hearing difficulties.
We are open 6 days a week offering evening appointments to work around your busy schedules. If you require more information our friendly reception team are always on hand to answer your queries.

Registering with us
Registering is simple - please call and speak to one of friendly reception team on 0141 636 7190. We can also be contacted via email at pollokshaws@vets4pets.com or by clicking the WhatsApp link on the webpage.

Repeat and Written Prescriptions
Written prescriptions are also available at our practice. They are commonly used for online or in person pharmacies. We can email the prescription to yourself or the pharmacy of your choosing directly. However, some controlled drugs require the
collection of the original copy of the written prescription in person. Please note there is a charge for this service.

In order to comply with the recommendations from the Royal College of Veterinary Surgeons our practice policy is to re-assess animals requiring repeat medications every 3 to 6 months. This may vary depending on the medication prescribed and individual circumstances. Repeat prescription checks are charged as a medication check consultation fee.

Emergency Service
Vets4Pets Pollokshaws, like all veterinary practices, has an obligation to provide access to an out of hours emergency service. This service is in operation at all times when the surgery is closed.
To contact the emergency service Vets Now, please call 01413 323212
Please note this number in not operational during business hours. Vets Now Veterinary Surgery are a dedicated emergency service with excellent knowledge and services available for all species.

Inpatient Care Provision.

Vets4Pets Pollokshaws does not have facilities or colleagues on site overnight to hospitalise animals out of our opening hours and any patients will be transferred to our dedicated Emergency Out of Hours Service (Vets Now).
This emergency service is also available for those occasions when you have a problem that is unable to wait for opening hours in the morning. If you are concerned about your pet during the night please do call the service for advice, but please be aware they do not have access to your pet’s records. If your pet is seen at Vets Now, details of your visit will be supplied to us in order for us to continue with care.

Sustainability
We are working hard as a practice to be as sustainable as possible to protect the environment. We are also partnered with the Woodland Trust to support the preservation of our National Woodland, as part of the Pet Memory Scheme. Please click on the link for more details. https://www.vets4pets.com/about-us/woodland-trust/

As part of our pledge to be more sustainable and reduce Waste in 2024, we aim to
- Use reusable materials where possible to reduce single use waste.
- Recycle materials in line with the good veterinary waste guidance
- Ensure all lights are switched off when not required.
- Heating and air conditioning to only be used when the practice is in use.
- Reduce our paper usage, utilising digital forms where possible
- Minimise the use of anaesthetic gas where possible
- Maintain good stock control measures to reduce medicinal waste
- Dispose of drugs correctly
- Adhere to the responsible antimicrobial guidance.
- Prescribe anti-parasiticides responsibly according to owner and pets lifestyle.

Disposal of medications
The safest way to dispose of unused medications is to return them to us for safe disposal. Please return any out of date or unused medications or flea and worming treatments to us. Please do not dispose of medications, especially anti-parasitic treatments via waste water, as this can be very harmful to the environment and dangerous to aquatic animals.