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Privacy policy

Privacy policy

Privacy and Data Protection is an important concern for internet users, and is something that Vets4Pets takes very seriously. This is an explanation how Vets4Pets processes any personal data recorded on this website.


What personal information does Vets4Pets ask users to supply, and why?

Browsing and viewing articles on our website does not require any personal information to be submitted from users. However if you wish to use this website to make a booking for your pet to attend one of our veterinary practices, or to contact us on any other matter of business, then some personal information is requested.

In accordance with European Union guidelines, you can decline to provide information requested. You should be advised, however, that Vets4Pets may be unable to offer services, or otherwise deal with your request, unless the information requested is provided.

What further information does Vets4Pets track, and why?

So that we can offer the best possible information and service to users of this site, Vets4Pets may track the patterns of usage of the various pages on the site.

How long does Vets4Pets retain personal information electronically?

In order to economise on computer memory, Vets4Pets has a policy of deleting data that is no longer needed every three years. Your personal data will not be held for longer than is necessary for the purpose for which it was obtained.

Use of cookies

Vets4Pets uses cookies on the Website for our own internal purposes to track how users navigate through the Website in order to enable us to evaluate and improve the Website and our online services. We do not collect and save personal information within these cookies and do not use them to identify individuals.

Legal responsibilities

Our Vets4Pets companies comply with the Law and are registered under the relevant Data Protection Law. Under the Law, Vets4Pets reserves the right to disclose members' personal information if required to do so by law or possibly where it is necessary to respond to claims, or protect the rights, property or safety of Vets4Pets, employees.

Who should I contact if I have any questions or concerns about my privacy?

If you have any questions or concerns about your privacy, or wish to exercise your legal right to access the personal information we hold about you, contact the Data Processor at Vets4Pets Support Office, Les Merriennes, St Martins, Guernsey, GY4 6NS. Telephone 01481 239 200

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